The Occupational Safety and Health Administration (OSHA) defines workplace violence as “violence that can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide.” No one is immune to workplace violence; however, there are some who are more at risk. OSHA lists them as workers who:
- exchange money with the public;
- deliver passengers, goods, or services;
- work alone or in small groups;
- work during late night or early morning hours;
- work in high-crime areas; or
- work in community settings and homes where they have extensive contact with the public.
In Pennsylvania, agencies are required to investigate any reported incident of workplace violence. The Pennsylvania Office of Administration, Bureau of Human Resources offers training and preventative measures for workplace violence. More information can be found on their website